Tel: +44(0)7804 225614

Email: antiques@oliversargentantiques.co.uk

Welcome to our new web site, offering you a collection of interesting and unusual antiques and collectables

General Terms and Conditions

All items are offered for sale in the condition as described. Please read the description and look carefully at the pictures of an item before ordering. We are confident that our prices represent excellent value, but we are always open to sensible offers on our stock. If you wish to make an offer, please contact us by phone or email.

Ordering Process

Items for sale are by their nature one-offs. We have described them to the best of our ability and provided photographs of each item in order to show the item and its condition as honestly as possible. We want you to be happy with your purchase from us, and encourage you to consider all the available information carefully. Please contact us at this stage if you have any questions about the item, its condition, or delivery arrangements and costs.

Once you have decided to buy an item, please add it to your basket. If you want to purchase more items, repeat the above process. When ready, click on the Checkout button and follow the instructions.

When it comes to the Payment section, you may choose to pay by Cheque (from a UK bank), Bank Transfer (BACS, Chaps, or International Bank Transfer), or by any major Credit or Debit card by using our Online Payment Facility.

The Payment Facility is provided by SagePay, and if you choose this option you will be redirected to their secure servers to make the payment.

Once we have received payment, the item will be withdrawn from sale (although it may still be listed on the web site for a short while) and we will make arrangements for shipping it to you.

Delivery Arrangements

Some items are very large and/or heavy, or require specialist transport. For these reasons, it is not always possible to state accurate postage packaging or shipping fees. In these cases, please contact us by email or phone before ordering, to receive a quote. Shipping and delivery charges that are listed are for delivery to mainland Britain and may exclude remote parts of the Scottish Highlands; if you want overseas delivery please contact us before ordering. If in doubt, please contact us!

Returns

It is always difficult buying something from a picture over the Internet, so we offer a complete refund of the purchase price paid (not postage packaging or shipping fees) if notified within 14 days of the day of delivery that you want to return the item. You must notify us BY E-MAIL, making the request to return the item purchased. We will acknowlege receipt of your e-mail, and give you instructions for returning the item. Once you have received our acknowledgement you then have five clear working days to return the item in the same condition as it was delivered, and untampered with. Once we have received your returned item and inspected it we will issue a refund. The item must be returned by the same method as sent and using the same time scale. Postage, packaging, and shipping fees will not be refunded.

Privacy Policy

Please Note: in order for the shopping cart and checkout facility on this web site to function properly you must agree to accept cookies. If you have declined cookies, you will not be able to order from this site unless you agree to accept cookies (from the link at the bottom of every page).

We use cookies to manage the shopping cart and checkout processes of the web site, and also to enable us to gather anonymous information about the way people use our site in order to make the experience better for everyone. We use Google Analytics for this purpose.

While ordering items from us, you provide us with personal information to allow us to take payment from you and deliver your items to you. We will not use this information for any other purpose, or sell it on. 

If you register with the web site, we will gather your personal information and use it to administer your online account and streamline any future purchases from us. We may from time to time send email messages to you to keep you informed of new stock that we think might interest you, and of other relevant news about our business. If you do not wish to receive future emails, you may unsubscribe at any time.

 

Oliver Sargent Antiques,
Old Market Hill, Sturminster Newton, Dorset, DT10 1QU
Personal callers strictly by appointment only.

Telephone 07804 225614

EMail: antiques@oliversargentantiques.co.uk